Help Desk Technician

Pour SQL Server Administration and Cisco IOS into work that survives contact with real traffic, and you'll fit right in as our mid-level Help Desk Technician in Aurora. This mid-level opening gives you $82,000 - $124,000, hands-on ownership, and the mentorship to keep growing in technology.

Key Responsibilities

• Replace the brittle Multitasking hack with a Wireshark solution that survives Aurora scale
• Optimize application performance, latency, and resource utilization at scale
• Lead SQL Server Administration design reviews that catch the costly mistakes before Aurora, IL builds them
• Keep Adobe's Microsoft 365 Administration dependencies patched before the CVEs become incidents
• Watch Patch Management error budgets and pump the brakes before Aurora, IL burns through them

What You'll Bring

• Demonstrated wins in technology work somewhere near Aurora, IL
• Confident communicator across email, calls, and in-person meetings
• Experience thriving in an endlessly-iterating, deadline-driven setting like Adobe
• The discipline to finish the boring 20% that makes the rest matter
• Comfort working in a fast-paced, gloriously-unglamorous environment

As a feedback-driven leader in technology, Adobe draws top talent to its Aurora, IL headquarters. We default to documenting decisions so IL and remote teammates stay equally in the loop.

We pair $82,000 - $124,000 with a seasoned mentor, so your Patch Management sharpens fast while the benefits quietly take care of everything else.

This listing is current and monitored daily by our talent team.

We believe great hires begin with a hello, so introduce yourself and apply today.