Customer Support Specialist

Selling isn't about pressure here; Social Solutions Corp's Customer Support Specialist earns trust in Grand Rapids and lets the deal close itself. Come own your work at Social Solutions Corp: $56,000 - $79,000, a supportive team, and 3 years of Customer Journey Mapping put to good use.

Key Responsibilities

• Run experiments on sales marketing messaging and keep only what converts
• Read intent data and route the Grand Rapids hot leads first
• Negotiate renewals before the sales marketing contract goes quiet
• Decode why MI buyers say yes and double down on it
• Find the remote-native hook that makes Grand Rapids, MI prospects lean in

What You'll Bring

• Experience at the mid-level inside a full-time role
• Customer-focused outlook with strong interpersonal skills
• Excellent written and verbal communication skills
• A MI work history, or strong reasons you'll thrive here anyway
• 5+ years owning outcomes, not just completing tasks
• Confident communicator across email, calls, and in-person meetings

Where most sales marketing vendors automate the easy parts, Social Solutions Corp tackles the hard ones, from an unpretentious headquarters in Grand Rapids, MI. We believe the best sales marketing decisions get made closest to the work, not three floors up.

What sits behind the $56,000 - $79,000 offer is a Social Solutions Corp culture built on real mentorship, generous benefits, and schedules that bend toward family.

Just updated, just confirmed, just waiting on the right applicant.

Ready for a new challenge? our sales marketing team is waiting for your application.