Customer Support Specialist

We built the Customer Support Specialist seat at Manufacturing Excellence Inc for someone who can sell at $74,000 - $103,000 stakes and coach the team that follows. Think $74,000 - $103,000, think hybrid hours, think 1 years of Patience turning into ownership you can actually feel at Manufacturing Excellence Inc.

Key Responsibilities

• Own the funnel from first click to closed-won, top to bottom
• Brief the Customer Support Specialist team on what's working in this week's market
• Test three subject lines, kill two, scale the winner
• Frame the deeply technical ROI a New York, NY CFO can defend internally
• Develop and execute multi-channel campaigns that drive qualified leads for Manufacturing Excellence Inc
• Manage event sponsorships and lead-capture programs across New York, NY
• Segment audiences and personalize outreach to lift response rates
• Build landing pages that turn New York curiosity into demo bookings

What You'll Bring

• The kind of attention to detail that catches what spell-check misses
• Strong working knowledge of Email Support and Data Entry
• A collaborator's reflex to share credit and absorb blame
• Familiarity with the New York market and local sales marketing landscape
• Bachelor's degree in a related field, or equivalent practical experience

You won't find Manufacturing Excellence Inc on every billboard, but inside sales marketing circles across NY, this customer-centric team is well known. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

Secure $74,000 - $103,000, flexible remote options, equity, and a mentorship program designed to help you reach the next junior.

Right now, today, applications for the sales marketing role are landing and being read.

We read every application that lands, so make yours count and tell us why Customer Support Specialist is your fit.