Customer Success Specialist

The Customer Success Specialist we want at Marcus & Millichap can read a quarter in trouble and walk in with a plan, not an apology. Lay it bare: internship Customer Success Specialist, $134,000 - $190,000, 6 years of Net Promoter Score, and a seat where Marcus & Millichap decisions get shaped.

Key Responsibilities

• Carry a $134,000 - $190,000-tier quota and the playbook to hit it
• Strong command of Customer Success, with 5 of demand-generation experience
• Pitch upsells that feel like favors, not invoices
• Pull the ambitious case study that closes a stalled Sunnyvale deal
• Chase the sales marketing whitespace no rep in CA has worked
• Cultivate referral channels and strategic partnerships in Sunnyvale
• Close the loop between ad spend and revenue, dollar for dollar

What You'll Bring

• Demonstrated ability to manage competing priorities under tight deadlines
• Comfort being measured against a clear senior bar
• A point of view, held loosely and defended well
• Sharp organizational skills and an ability to juggle multiple workstreams
• Demonstrated Customer Success expertise in a fast-moving sales marketing environment
• Comfort defending a recommendation in front of skeptics

The team-oriented people at Marcus & Millichap have spent years proving that world-class Customer Success can absolutely come out of Sunnyvale. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Success Specialist.

We pay $134,000 - $190,000 and protect it with coaching, coverage, and a flexible setup so your Goal Setting grows without burning you out.

This Sunnyvale, CA role just got a fresh timestamp, and applications are flowing in.

The shortest path from interested to hired at Marcus & Millichap starts with the apply button.