Customer Success Specialist

Our marketing organization is growing fast, and we need a Customer Success Specialist who pairs creative instincts with hard data. Trade your Verbal Communication and 3 years for $82,000 - $105,000 at HP, and the growth that follows is yours to build.

Key Responsibilities

• Test messaging variations and iterate based on performance data
• Test three subject lines, kill two, scale the winner
• Talk numbers with finance, then talk vision with prospects
• Build the ServiceNow report leadership checks before the PA review
• Grow brand awareness through Verbal Communication and Empathy initiatives

What You'll Bring

• Hands-on command of ServiceNow, with Verbal Communication as a close second
• A PA sensibility, or genuine curiosity about this market
• A PA work history, or strong reasons you'll thrive here anyway
• Solid Coaching grounding, plus Customer Retention you can pick up on the fly
• Pattern recognition earned across many sales marketing engagements
• Proven aptitude for Email Support, ideally near Philadelphia, PA
• The reflex to surface risk before it surfaces itself

HP is an innovative team based in Philadelphia, PA, building products that customers rely on every day. We trust the mid-level folks closest to the customer to make the call without a committee.

Our HP offer leans on substance: $82,000 - $105,000, mentorship, benefits, and a flexible schedule that respects Philadelphia life.

The req cycled to active again moments ago for the Philadelphia office.

We're not after perfect, we're after ready, so if that's you, apply for Customer Success Specialist now.