ServiceNow is expanding its general team and needs a Concierge who brings both expertise and energy. The bargain is plain — your 5 years and Delegation for $96,000 - $130,000, plus a general team that hands over the reins.
Key Responsibilities
- Notice when a general metric is lying and dig in
- Identify gaps in current procedures and recommend workable fixes
- Keep records, systems, and shared files organized and up to date
- Keep ServiceNow's Waipahu, HI site running while improvements ship underneath
- Field curveballs from Waipahu clients without losing the thread
- Earn the trust to make nimble judgment calls without a committee
- Keep HI reporting accurate enough to bet decisions on
- Find the builder-led workaround when the official path is blocked
What You'll Bring
- A collaborator's reflex to share credit and absorb blame
- Experience supporting cross-functional teams in a mid-level capacity
- Experience thriving in a goal-oriented, deadline-driven setting like ServiceNow
- A communication style that translates jargon back into plain English
- Willingness to relocate to Waipahu, HI, or to make remote work
- Strong working knowledge of Project Management and Cultural Awareness
ServiceNow took everything frustrating about general and rebuilt it from scratch in Waipahu, HI, with unhurried attention to Initiative. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.
From the $96,000 - $130,000 starting line, expect coaching that grows your Process Improvement and benefits that quietly cover the rest of life.
We updated this posting recently and are still actively accepting candidates.
Your next opportunity in general starts with a single application.